Our NJ warehouse is back open so all orders will be sent same day as usual
We have a core crew working in isolated shifts to process orders from both of our warehouses
All phone lines and email channels are open as per usual
Can't find what you're looking for?Get in touch!
Unsure? Our returns policy is excellent!
Firetoys was founded in London in 1999 by university friends Yann and Morgan. Supplying premium engineered products online in such a niche industry proved highly successful in the early days of e-commerce.
In 2003 Firetoys moved to the seaside town of Brighton and established its new head office, manufacturing facility and distribution centre. The design and manufacture of many new and innovative products fuelled the fast growth of the company. The focus on high quality UK made equipment over cheaper imported goods from the far east swiftly cemented Firetoys as a leading supplier of circus and Juggling props in the UK and EU.
In 2006 operations had to be moved to much larger premises to accommodate our continued rapid expansion. We found our new home in the eco-friendly Westergate Business Centre where our head office is still based today.
In 2015 we launched our US operations, and in 2016 we opened our first US distribution centre in Cincinnati, Ohio which serves our North American customer base. In 2017 US operations were also moved to larger premises (still in Cincinnati) to accommodate our expansion needs. In Early 2019 we moved again, this time to the shining jewel of the east coast, New Jersey.
Our reputation for outstanding customer service, lightning fast order turnaround and focus on top quality has resulted in us transforming our industry. By raising the bar to such a level the entire skill prop industry has been forced to follow our lead.
Our management and senior team is stronger than ever, and we have many new exciting projects in the pipeline due to launch in the coming months and years.
Firetoys have the most helpful staff to speak to. I called Firetoys and the chap talked me through the right weight, stick material, bearings or not and price range that we would need to look at. The diabolos are perfectly right for our children and I really appreciate the help choosing. I would definitely use Firetoys again and highly recommend.
It came exactly as described, promptly and without excess packaging. Really accurately described! I'm really excited to play with my new toy and exceptionally pleased with the buying and delivery process. Thank you Firetoys for a great purchase experience!!
Everything I had hoped for and more! I will definitely buy from you guys again as soon as I get better at juggling. Thanks!
I'm totally satisfied about the item I received and about how the delivery has been handled. The parcel has been properly delivered in a few days. Thanks a lot
Both items received are excellent and the helpful phone call and following service were second to none. Many thanks!
Having experienced this level of customer care for which I am very grateful, I can confidently recommend Firetoys to my colleagues and friends. Many thanks
Loving your range, and thank you for such a speedy call about my flowlight dilemma!! Got 'em ordered, in the end...good vibrations from your customer service, completely satisfied!
Sick one, boys. Cheers. Super quick delivery and just in time to give to my fella on his birthday. Heartily impressed, will be in touch again without a doubt.
I'm really pleased with my order! It was a fast delivery and my new items are of great quality, very nicely made. I will remain a loyal customer of Firetoys!
We just received our second order from you and are delighted! You got [it] here so fast! Thank you, thank you, thank you! The quality of your juggling materials has been superb! We are thrilled.
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