Posted on: 10/02/11 at 04:02
Posted by
Administrator

All orders received before 3:30pm on working days (Monday – Friday, excluding bank holidays) will be dispatched the same day
Orders received after 3:30pm or on weekends and bank holidays will be dispatched the next working day. We will keep you informed every step of the way: you will receive a confirmation email when we receive you're order followed by another one once we are processing your order and finally a third email detailing the method of delivery and, if relevant, a tracking number once the order has been dispatched.

Free UK Delivery
All mainland UK orders over £35 inc. VAT will be delivered free of charge, no matter how large or bulky (excluding some remote and offshore postcodes)
Standard Delivery - £2.95 (inc VAT)
Please note; this is not a guaranteed service and the delivery times are estimates.
Most orders placed on a standard delivery service will be dispatched with Royal Mail on a First Class postage service. If the order is large or high value it may be sent via Royal Mail Signed For or with one of our couriers, in which case a signature will be required on delivery. You will be notified of your delivery method by email
The expected delivery times of this service is 1 - 2 working days but these are not guaranteed times.
If you do not receive your order within this time frame, you will need to wait 10 working days before we can declare it officially lost and resend the order (this is extremely rare). We can only class orders as lost after this time and will resend your order at no extra cost under these circumstances.
Large or bulky orders to be delivered to the Scottish highlands or outside the UK mainland cost £14.95 due to the high courier costs involved.
If your order is urgent, or you require it by a certain date, please use our Next Day Delivery Service which is guaranteed and only costs £5.50.
Next Day Delivery - £5.50 (inc. VAT)
Orders placed on a next day delivery service will be dispatched by courier and will be delivered before 6pm the next working day after dispatch. These deliveries will require a signature.
Delivery addresses not on the mainland or in the Highlands of Scotland will experience a day's delay. Some postcodes in these areas can guarantee next day delivery by choosing a timed delivery. Please contact us if you would like more information.
Our next day delivery service is guaranteed. In the unlikely event of your order not being delivered on time, we will refund your postage cost in full.
Next Day Timed Deliveries
Next day services guaranteed to arrive before the times stated, except for delivery addresses off the mainland and in the Highlands of Scotland.
Next Day Before 1pm - £10.95
Next Day Before 10am - £14.95
Next Day Before 9am - £18.95
(all prices above include VAT)
In the unlikely event of your order not being delivered on time, we will refund your postage cost in full.

Airmail - from £3.72 exc. VAT
This is the budget service for small, low value orders and is not guaranteed. We are unable to refund postage even if you order becomes lost. If your order is urgent or you require it by a certain date, please use one of our courier services.
The delivery times of our standard airmail services are estimated at 1-4 weeks but orders often reach their destinations within a week.
If you do not receive your order, please wait until 4 weeks after the dispatch date before contacting us as we cannot declare your order lost and resend it until this time.
Please note; if you live within the European Union you will be charged VAT at 17.5% on delivery charges.
European Value Courier - from £9.50 exc. VAT
This is an economy delivery service by road suitable for any size delivery in Europe. Expected delivery times are given when you choose your shipping address in the checkout.
Please note that expected delivery times may be delayed for reasons outside the control of us or the couriers eg. customs clearance delays or extreme weather.
Express Courier - from £12.50 exc. VAT
This is our fastest delivery service and will transport parcels to most of Europe and North America in 1-2 working days. Expected delivery times are given when you choose your shipping address in the checkout.
Please note that expected delivery times may be delayed for reasons outside the control of us or the couriers eg. customs clearance delays or extreme weather.

All orders received before 3:30pm on working days (Monday – Friday, excluding bank holidays) will be dispatched the same day
Orders received after 3:30pm or on weekends and bank holidays will be dispatched the next working day. We will keep you informed every step of the way: you will receive a confirmation email when we receive you're order followed by another one once we are processing your order and finally a third email detailing the method of delivery and, if relevant, a tracking number once the order has been dispatched.

Free UK Delivery
All mainland UK orders over £35 inc. VAT will be delivered free of charge, no matter how large or bulky (excluding some remote and offshore postcodes)
Standard Delivery - £2.95 (inc VAT)
Please note; this is not a guaranteed service and the delivery times are estimates.
Most orders placed on a standard delivery service will be dispatched with Royal Mail on a First Class postage service. If the order is large or high value it may be sent via Royal Mail Signed For or with one of our couriers, in which case a signature will be required on delivery. You will be notified of your delivery method by email
The expected delivery times of this service is 1 - 2 working days but these are not guaranteed times.
If you do not receive your order within this time frame, you will need to wait 10 working days before we can declare it officially lost and resend the order (this is extremely rare). We can only class orders as lost after this time and will resend your order at no extra cost under these circumstances.
Large or bulky orders to be delivered to the Scottish highlands or outside the UK mainland cost £14.95 due to the high courier costs involved.
If your order is urgent, or you require it by a certain date, please use our Next Day Delivery Service which is guaranteed and only costs £5.50.
Next Day Delivery - £5.50 (inc. VAT)
Orders placed on a next day delivery service will be dispatched by courier and will be delivered before 6pm the next working day after dispatch. These deliveries will require a signature.
Delivery addresses not on the mainland or in the Highlands of Scotland will experience a day's delay. Some postcodes in these areas can guarantee next day delivery by choosing a timed delivery. Please contact us if you would like more information.
Our next day delivery service is guaranteed. In the unlikely event of your order not being delivered on time, we will refund your postage cost in full.
Next Day Timed Deliveries
Next day services guaranteed to arrive before the times stated, except for delivery addresses off the mainland and in the Highlands of Scotland.
Next Day Before 1pm - £10.95
Next Day Before 10am - £14.95
Next Day Before 9am - £18.95
(all prices above include VAT)
In the unlikely event of your order not being delivered on time, we will refund your postage cost in full.

Airmail - from £3.72 exc. VAT
This is the budget service for small, low value orders and is not guaranteed. We are unable to refund postage even if you order becomes lost. If your order is urgent or you require it by a certain date, please use one of our courier services.
The delivery times of our standard airmail services are estimated at 1-4 weeks but orders often reach their destinations within a week.
If you do not receive your order, please wait until 4 weeks after the dispatch date before contacting us as we cannot declare your order lost and resend it until this time.
Please note; if you live within the European Union you will be charged VAT at 17.5% on delivery charges.
European Value Courier - from £9.50 exc. VAT
This is an economy delivery service by road suitable for any size delivery in Europe. Expected delivery times are given when you choose your shipping address in the checkout.
Please note that expected delivery times may be delayed for reasons outside the control of us or the couriers eg. customs clearance delays or extreme weather.
Express Courier - from £12.50 exc. VAT
This is our fastest delivery service and will transport parcels to most of Europe and North America in 1-2 working days. Expected delivery times are given when you choose your shipping address in the checkout.
Please note that expected delivery times may be delayed for reasons outside the control of us or the couriers eg. customs clearance delays or extreme weather.